Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including sale items, subscriptions, gift cards, bundles, downloads, classes, workshops, consultations, events, specialty, and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
I purchased the Quilted Ringless Agenda Cover, Midi in Stone Gray and I fell in love with the pattern and texture. I originally wanted the Saffiano in Stone Gray, but it sold out, so I opted for this one, and as usual I was not disappointed! This now makes #7 in my collection of agenda covers! Thank you, V.J. and to the Notiq team for providing such beautiful and functional products to your patrons!
I love it!!!
I love my new hp classic planner for the start of my masters program. I feel so well accomplished and organized with this planner that I am actually I made the purchase. Leveling up in my sophistication. Can’t wait to be able to get the stone cloud notebook to make it a perfect back to school bundle.
I love anything and everything Notiq! It’s quality is impeccable, and every single item is beautiful. Excellent customer service, and super quick shipping. VJ is a sweetheart too! God bless all of you!
This is the best quality planner cover I’ve ever had, and I’ve ordered from so many places. And it’s vegan! I’m so impressed. It is 100% worth the money. The detailing is amazing. The material is so soft yet durable. The color is beautiful. I LOVE it. I’m definitely purchasing more from this company in the future.