Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including sale items, subscriptions, gift cards, bundles, downloads, classes, workshops, consultations, events, specialty, and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
The quality is outstanding. I’ve never felt anything like it and super impressed.
The shipping was also very reasonable and fast, especially to Canada.
This planner cover is sophisticated and elegant! It is classic black and beyond gorgeous. The texture feels good to the touch. The quality is superb. I love opening my planner and flipping through it with this cover. Thank you for such a beautiful product!
This Gold on Black Croco agenda cover is giving me all the feels. It’s so beautiful & curated to fit my planner needs. It’s so spacious & elegant. I purchased the HP CLASSIC size & it’s so light to carry around in my Duo Tone Structure Zip Tote. RUN, don’t walk to make the purchase. The Gold on the Black Croco is So Gorgeous & a must see in person. Such a vibe that keeps me grabbing my planner daily! NOTIQ does not disappoint! THANK YOU VJ & TEAM NOTIQ!
My intention was to order refills for my 8 disc bound agenda. Not only did I "accidently" ordered a different size but I also ordered a totally different color but it was too late, I couldn't pull back the order. My worry was, I'm not a "pink" person, I don't like pink and the sizing was not my go to size! That's what I get for ordering so late in the night! Then it arrived and what a beauty, what a beauty! It is a color I can work with, and the size...well, I will just have order inserts for that size (7 disc). What an adventure, thank you Notiq and thank you VJ....I think Rose Gold will be my new favorite color!
Someone bought this as a gift before starting school and it was literally the best gift that I’d received! Great quality and I looooove the pretty pink color. Now I want it in every color they have! (Also love that it’s vegan but comparable quality as real leather. 🙌🏾)