NOTIQ accepts returns or exchanges within 14 calendar days of shipping on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including gift cards, downloads, classes, workshops, consultations, events, specialty, sale items, subscriptions, bundle boxes and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
I Love my Dusty Rose Zip Folio. It feels so good and holds my bible like a glove. I'm going to buy the collection of Dusty Rose for church.
I am so happy with my Dusty Rose Lizard planner cover. The color and details are so beautiful! The junior a5 cover fits my hobonichi cousin perfectly. I will love carrying it in my Dusty Rose tote!
I was using my LV desktop agenda for the past year, but I didn’t like how the planner part would move around and get loose in my bag. I love the fact that I can zip up my things, throw it my bag and not have to worry about things falling out.
The quality, the material, and the pop of rose gold is also top notch!
Amazing quality! I LOVE this zip folio!!
When I first saw the preview I had to have it. I was so excited I could hardly wait for the release date. I love the color,texture,and size.Notiq has the best planners and agenda covers and no detail has been spared to make us feel elegant and special upon opening the beautiful package we receive.