NOTIQ accepts returns or exchanges within 14 calendar days of shipping on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including gift cards, downloads, classes, workshops, consultations, events, specialty, sale items, subscriptions, bundle boxes and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
I just cannot get enough of the NotiQ croco collection. I purchased this for a bible cover and unfortunately it is just a tiny bit too small to use it how it’s meant to be. However, I can still slide my bible in and keep it protected and do it in style. I always receive compliments and enjoy the texture during use.
I was going to buy a leather cover for my A5 planner until I found this brand. This cover is luxe and just as nice as leather…perhaps even nicer. The wow factor it has when opening my package continues. Thanks Notiq! Will be back soon and recommend to my fellow planner friends. xo
Beauty, Elegance, and Function all in on!!!!
I plan to use it for Sunday morning services. I am looking for a bible slim enough to fit.