Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including gift cards, downloads, classes, workshops, consultations, events, specialty, sale items, subscriptions, bundle boxes and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
I love this beautiful planner. The letra size is perfect for my notebook. The packaging was so well thought out. I greatly appreciate the duster bag.
I love it. It is breathtaking. It feel so nice in hand. It make me feel like I got it going on 🤣😂 I got the whole set. Girls girls I’m in planner heaven. Shipping is quick, you know they are on my to do list.
I love my planner cover, the quality is amazing. I will be ordering another cover.
This is my 7th agenda cover from NOTIQ in the past 7 months. I will say that this one did not disappoint either! I love all the agenda covers because they add a spark to my overall professional look. The quality is amazing and I find that I am so excited to stay organized because it's such a beautiful piece. I have been playing with different agenda styles and I have decided the Demi and Midi are my favorite sizes. It's been such a pleasure to deal with a company such as NOTIQ. Not to mention the emails that are so helpful for growing professionally and personally. A+
So first off, the shipping was exceptional very quick turnaround time for me to receive it. Second, this is such a BEAUTIFUL planner cover. It is so smooth, yet you can still feel the texture, plus it has good hardware! There is so much room for adding bigger discs if I need to and am good number of pockets. All in all as a first time buyer with this brand, this is one of the best covers I’ve ever purchased and I plan on getting the mini version as well.