Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including gift cards, downloads, classes, workshops, consultations, events, specialty, sale items, subscriptions, bundle boxes and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
I am more than satisfied with my order. The products are of very high quality. They are beautiful and the price is very good. I recommend it to everyone. Customer service is amazing. Really a big WOW!!
I finally found the perfect way to dress up my planner!! I’m a huge fan of the Happy planner line of products for their versatility. I wear many hats - physician, tenured med school professor, basic research scientist, clinical trialist, division chief supervising 50 FTEs, AND I’m a mom, wife, and daughter caring for elderly parents and helping them with managing their finances and properties. I also co-lead a small group for my church and try to stay healthy given all of the things God has called me to do. In a single disc planner, I can upsize the thickness, move pages of notes around, insert calendar pages, inspirational faith sheets, wellness pages, project planning, to do lists etc depending on what I am focusing on or need each week. My biggest prob with this system is they look a bit childish or “young” -even though I’m young at heart :) It just doesn’t feel professional to carry around a colorful Happy planner with pastel colored plastic discs. Enter this planner cover! First, the color is my favorite (pale pink - not too pale). It’s vegan leather (so no guilt about killing an animal). It looks more expensive than it is, given it’s saffiano finish and quality. I can hide those plastic discs when I carry this around and run into colleagues and my bosses (although they know my true self by now and I’m senior enough it probably doesn’t matter lol)… but nonetheless, it is perfect for when I go to professional conferences or meetings and want to at least come across as “legitimate” and professional (important for us women, especially women of color who are still in a largely male-run profession). Thank you for this fantastic lovely product!!
This is a stunningly beautiful, quality product!! The customer service from exquisite packing to personalized note is amazing! Prompt, expedient delivery so I didn't have to wait long and was able to track my cover on it's trip to my door. Stunning!!
I love it ! This cover fits my mini happy planner perfectly I was able to add the classic size disc and still have full coverage. The cover is very nice and great quality I’ve been using it as a planner wallet and I carry it in my purse every day I absolutely LOVE it and it’s so gorgeous true to color and very easy to keep clean.
This is an awesome planner cover. I absolutely love it and the classiness that it represents.