Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including sale items, subscriptions, gift cards, bundles, downloads, classes, workshops, consultations, events, specialty, and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
I had spent lots of time researching and searing for a great planner cover. They all look great, but nothing really stood out to me. That was until I found Notiq. It was like love at first sight. They were so beautiful in the online photos, and I just HAD to have one. When my order arrived, I was so thrilled. The packaging was adorable, and the planner was strategically and carefully wrapped. The planner looks even better in person, which solidified my decision. Not only will I be purchasing from Notiq again, but I will definitely be referring friends and other planner lovers as well.
My Channel, Main Planner Stickers Shops Planner Videos Planning with Monica Christine Lanter
I am a first time customer and will be a return customer. I have never had an A5 Agenda, so I chose Notiq to be my pilot. I purchased the A5 Saffiano Vegan Ring Agenda Planner in Rose Gold. I also ordered inserts in blush. I love everything I ordered. Notiq is so plush, elegant and lush. I love the rose gold rings. In addition to the products, what impressed me was the the customer service. Awesome Customer Service! I had questions and they were answered promptly through chat. Very classy.
I am very pleased with all of my purchases from NOTIQ. Sophistication and beauty is the best way I can describe my Agendas. I love the rosebud color it’s a sophisticated pink.
I have the stone gray Saffiano agenda cover for my half letter disc planner, and I just got this one for personal wide. It is really well made. The ring mechanism is both solid and shiny. I like that the card slots are on the left on this one instead of on the right. There's something about the texture of the Saffiano that I just love. The color may be my least favorite thing about it since I also have the pink croc and would have liked to branch out a bit more, but they don't make mulberry in PW (hint hint). So it's just a 9 out of 10 and not a 10 out of 10. Would still highly recommend.