COVID-19 RETURNS/EXCHANGES UPDATE
At NOTIQ, the health and wellbeing of our team and our patrons are our top priority. Due to the escalation of the COVID-19 pandemic, product returns and exchanges have been suspended and sales are final. We kindly ask that you make your product selection carefully. For assistance making the best selection for your needs, please CHAT with us by clicking on the CHAT ICON on the bottom left of our website. Your order will be carefully picked and packed. If you discover any errors or issues with your order, we will make it right. Thank you for choosing NOTIQ.
Returns & Exchanges before April 21, 2020
Thank you for choosing NOTIQ. We are confident you will love shopping with us, however, if you wish to return an item, you may initiate a return for any qualifying,* unused and unopened items within 7 days of delivery for a refund or exchange, excluding original shipping and handling fees. For a proper and expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Please kindly note, credits or refunds for sales and special offers may not be issued on prior purchases.
Personal Use Items including scarves, pillows, downloads, classes, workshops, events, specialty, final sale, bundle boxes and items marked non-returnable may not be returned or exchanged.
USA Order Returns
Items must reach us within 7 days of delivery.
Non-USA Order Returns
Items must reach us within 14 days of delivery.
If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos of your item with defects/damage here and we will promptly initiate an exchange for your defect. Please kindly note, all exchanges are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be promptly processed.
To initiate a return:
- Submit a return request here
- Wait for approval to return via email
- Receive instructions on how to send your items back to us
- Wait for package to be received and reviewed by us
- Receive your credit or exchange for qualifying items
*Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges.
I needed a small planner and wallet for my purse or pocket, depending on where I’m going, and this pocket planner is perfect. It’s simplistic without being basic.
This little baby is my EDC or my purse planner. I love the compliments that I get when I take it of my purse. The color and texture makes it look so elegant.
I am just starting with Black croco and I needed to have this first. Love it it looks so elegant.
So I have added the Pocket Planner to my black croco collection. I own a Moterm and when I bought my first Croco piece earlier this year, I know the pocket planner was a must-have. I use mine as a wallet and notebook. I LOVE this piece, but I do have a couple of observations....the pen, not so great. Would have preferred a slimmer pen loop so my fave pen would fit; the closure is not snapping completely shut. I will mention this to the owner, who I am positive will help me! I also would have preferred more card slots on the back and exclude the Love pouch. The back is where I "hide" my credit cards and ID so when I use my notebook in public or get cash the back is not as visible as the front. With all my minor comments, I LOVE this piece.
I love love love my MASQ Croco Luxe Vegan Pocket Agenda / Chain! It is so convenient! I use it as my wallet. It fits my cash envelopes and credit cards perfectly. When I don't want to carry my purse I just add the chain and go straight to the store. I would have to say this was my best purchase this year so far! Keep up the good work Notiq!!!