Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including sale items, subscriptions, gift cards, bundles, downloads, classes, workshops, consultations, events, specialty, and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
I thought i order half letter size abd i got pocket size inserts.
Thank you for shopping with NOTIQ. We are sincerely grateful to have your support. It appears you meant to order a different size. However, you selected the Pocket size when you checked out. If you kindly take a look at your order confirmation, you'll find this to be the case. We did reach out to you by email when you initially placed your order. We also held your order for a few days hoping to hear back. When we did not hear back, we shipped your package as ordered. We would like to assist you. Please kindly reach out so we may further assist you with an exchange. Thank you again for your support.
I love Notiq products, customer service, and what the company stands for. Quality is amazing and beautiful. I definitely feel sophisticated, elegant, and prepared showing up to work and meetings!
I absolutely love the simple yet elegance of these inserts. Because I am a functional planner, these fit perfect into my planning system.
Since I use these in my mental health planner it is perfect for me to sum up my day with just enough space for me to fill out. And I have it in pink which is my fav color.
I can't wait to use my new inserts. I love the color and the quality is outstanding! The packaging is top notch and the note is beautiful!