Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including sale items, subscriptions, gift cards, bundles, downloads, classes, workshops, consultations, events, specialty, and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
I just completed my first overnight work trip with my NOTIQ quilted leather suitcase and it was so divine! This is a lightweight but spacious bag that exudes luxury and sophistication. I loved most that it was easy for me to lift into the airplane’s overhead bin! If you don’t have this bag, you are missing out!
I adore this bag. I have used it for a few weekend trips so far and it has held up well. Not only is it elegant it is very good quality!. I would highly recommend it. I am looking forward to purchasing the additional pieces she has given us sneak peeks of.
I'm not a traveler so getting this beauty had my brain going into overdrive to find another use for it! I really didn't want to give it away! It's too gorgeous!
I live in an apartment complex that's currently under heavy construction and renovation which means the residents temporarily lost their parking. However, a temporary parking area was provided but it's about a one mile walk. Imagine walking twice a day and having to carry more than one bag!
I have my briefcase, my purse and my lunch bag then I walk the mile to get to my car and get to work...I repeat the process in the evening; although a shuttle is provided it's not available during the times I need. Doing this twice a day, everyday, puts a strain on the shoulders and back. I was trying to compact my bags but had no success until my husband told me to use the suitcase! I'm so glad I listened! Everything fits and better still, using my other Notiq pouches and laptop case makes organization so much more effective and its easier on the body! I don't slouch nor do I tire easily anymore!
I'm not good with taking pictures so I couldn't provide one for you but believe me....this is a winner! You truly can find other effective uses for this beauty...
When I tell you I love mu carry on I tell you. Thos carry on luggage is sooo beautiful