Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including sale items, subscriptions, gift cards, bundles, downloads, classes, workshops, consultations, events, specialty, and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
Excellent quality and just absolutely beautiful!
I bought the HP Classic size and I really love the softness and elegance of it. It’s sturdy yet not too heavy to carry around with you on the go. Adding + removing Inserts with ease and no rips or tears. Folds + flips over smoothly with one hand, without getting stuck! I have a frankenplanner with literally 6 sections (planners) inside and I have absolutely no problems with flipping from section to section. I also purchased their dividers and those are also top notch! Highly recommend to anyone who needs the look and feel of elegant organization.
Amazing quality, love the way it looks and feels.
So happy with this purchase! It's already made a difference with me being more organized and planning my days out. It's so elegant.
This planner is everything that it presented and more!!!!
It is beautiful yet functional.
It is well-made yet delicate.
The communication with the business, shipping and delivery times as well as the overall presentation of the planner were all outstanding. It is the product of a attention to details and well thought out design and execution.
I have been telling everyone that I know that this is ‘the’ planner company to support and I am happy to have found them.!!