The Q Wing - Pewter and Rose Gold Executive Pen

AGENDA COVERS

PLANNER INSERTS

 Holiday/Sale Shipping Times

All orders placed during our holiday sales will ship within 5 - 10 business days, EXCLUDING PRE-ORDERS. Please see pre-order product listing for estimated ship times. We promise to make it worth your wait! For a limited time, complimentary shipping will be provided to all orders over $99 (USA) & $199 (International). 

Standard Shipping Times

Our standard shipping processing times are 5 - 7 business days excluding sales, holiday and product launch periods.

USA/Domestic Orders Delivery

Orders placed for delivery within the USA are shipped via USPS/FEDEX/UPS with tracking provided and are typically delivered within 3 - 7 business days following processing times. On occasion, couriers may experience delays which are out of our control.

International/Non-USA Orders Delivery

Orders placed for delivery outside of the USA are shipped via USPS with tracking provided and are typically delivered within 7 - 21 business days following processing times and depending on your location. Please note, your order may be subject to VAT/TAX.

COVID-19 RETURNS/EXCHANGES UPDATE

At NOTIQ, the health and wellbeing of our team and our patrons are our top priority. Due to the escalation of the COVID-19 pandemic, product returns and exchanges have been suspended. We kindly ask that you make your product selection carefully. For assistance making the best selection for your needs, please CHAT with us by clicking on the CHAT ICON on the bottom left of our website. Your order will be carefully picked and packed. If you discover any errors or issues with your order, we will make it right. Thank you for choosing NOTIQ.

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Returns & Exchanges before April 21, 2020

Thank you for choosing NOTIQ. We are confident you will love shopping with us, however, if you wish to return an item, you may initiate a return for any qualifying,* unused and unopened items within 7 days of delivery for a refund or exchange, excluding original shipping and handling fees. For a proper and expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice.  Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Please kindly note, credits or refunds for sales and special offers may not be issued on prior purchases.

*Non-Returnable Items

Personal Use Items including scarves, pillows, downloads, classes, workshops, events, specialty, final sale, bundle boxes and items marked non-returnable may not be returned or exchanged.

USA Order Returns

Items must reach us within 14 days of delivery.

Non-USA Order Returns

Items must reach us within 21 days of delivery.

Defects/Damages

If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos of your item with defects/damage here and we will promptly initiate an exchange for your defect. Please kindly note, all exchanges are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be promptly processed.

To initiate a return:

1. Submit a return request here
2. Wait for approval to return via email
3. Receive instructions on how to send your items back to us
4. Wait for package to be received and reviewed by us
5. Receive your credit or exchange for qualifying items

*Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges.