COVID-19 RETURNS/EXCHANGES UPDATE
At NOTIQ, the health and wellbeing of our team and our patrons are our top priority. Due to the escalation of the COVID-19 pandemic, product returns and exchanges have been suspended and sales are final. We kindly ask that you make your product selection carefully. For assistance making the best selection for your needs, please CHAT with us by clicking on the CHAT ICON on the bottom left of our website. Your order will be carefully picked and packed. If you discover any errors or issues with your order, we will make it right. Thank you for choosing NOTIQ.
Returns & Exchanges before April 21, 2020
Thank you for choosing NOTIQ. We are confident you will love shopping with us, however, if you wish to return an item, you may initiate a return for any qualifying,* unused and unopened items within 7 days of delivery for a refund or exchange, excluding original shipping and handling fees. For a proper and expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Please kindly note, credits or refunds for sales and special offers may not be issued on prior purchases.
Personal Use Items including scarves, pillows, downloads, classes, workshops, events, specialty, final sale, bundle boxes and items marked non-returnable may not be returned or exchanged.
USA Order Returns
Items must reach us within 7 days of delivery.
Non-USA Order Returns
Items must reach us within 14 days of delivery.
If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos of your item with defects/damage here and we will promptly initiate an exchange for your defect. Please kindly note, all exchanges are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be promptly processed.
To initiate a return:
- Submit a return request here
- Wait for approval to return via email
- Receive instructions on how to send your items back to us
- Wait for package to be received and reviewed by us
- Receive your credit or exchange for qualifying items
*Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges.
This is the best quality planner cover I’ve ever had, and I’ve ordered from so many places. And it’s vegan! I’m so impressed. It is 100% worth the money. The detailing is amazing. The material is so soft yet durable. The color is beautiful. I LOVE it. I’m definitely purchasing more from this company in the future.
It’s so freaking pretty!!! I don’t have one asthetic bone in my body nor am I elegant but this cover sure makes me feel like I am. I absolutely love it and now I’ve been stalking the site looking at the ring planner covers trying to decide which ones I want for what envelopes (I’m on my budgeting journey to being debt free and I though the ring covers would be perfect for my envelopes and making stuffing them more fun 🤩) and this time I’m going to actually use my 10% off and not forget like I did last time.
This is my third purchase from the NOTIQ brand and will purchase more in the future. The color is gorgeous. The quality is carefully crafted, and it feels as soft as it looks added with a professional appeal. I am a customer for life!
I am IMPRESSED. The marketing and branding draw you in, but the products exceed the marketing. I ordered the Midi size and it fits my classic Happy planner perfectly. Unboxing the product was a full experience in itself. From the tissue, beautiful protective box, personalized card. These covers are luxurious as their price would have you expect, but you will not regret it. The interior front pockets (except the most posterior one) are a bit shallower than I anticipated, but does not create a problem at all. Well placed pen loop rounds out the chicness!
I absolutely love NOTIQ Brand and everything that the company stands for. Since my first purchase; I have been hooked on ALL of the products.
I adore my most recent purchase and well as all the other planner covers I have purchased in the past. If you are searching for a high-end planner cover, you will not be disappointed with NOTIQ!