Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including sale items, subscriptions, gift cards, bundles, downloads, classes, workshops, consultations, events, specialty, and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
I love the quality of the cover, and the color! Can't wait to start 2022 with my half letter discbound system. Quick ship, too!!
I’m so glad I purchased this color. Not only is it aesthetically pleasing, the quilted pattern is beautiful. I would like to be a able to have matching rose gold discs.
I have no regrets on my purchase. I love the color, the feel of my of my agenda covet. I just wish that it came with disk rings to match. I take it with me every place. It is just that great. Thank you.
The quilted pattern is AMAZING. Perfectly fits my bible and journal Perfectly.
The Mulberry Vegan Matrix Quilted Agenda Cover (MVMQAC) is a throwback, classic beauty. Its deep rich color paired with the quilted pattern and the rose gold clasp is regal elegance. The Notiq exclusive planner package is a perfect match to the MVQAC so of course I bought it. This is a will never go out of style planner cover. The fact it is timeless will not keep me from being a repeat customer. I already have another ½ sheet ringless planner cover in my shopping cart. Before Notiq I would not have imagined I would want to buy more than one planner cover a year and yet here I am, a first-time customer of Notiq buying two planner covers at the same time. I love them both. Notiq service is unbeatable. I placed my order in the evening [ of 2/11/21. It was fulfilled before closing time Fri 2/12/21. No question of me not being a repeat customer. Just hope I can at least hold off few weeks before I pull the trigger on the Mauve planner cover in my shopping cart.