Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including gift cards, downloads, classes, workshops, consultations, events, specialty, sale items, subscriptions, bundle boxes and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
Initially, I ordered the pocket ring by mistake and was going to exchange it. However, I decided to keep it and carry it in my purse. I love the rose gold on the black saffiano. It’s beautiful!!
I love my saffiano black cover. The texture is perfect, and the rose gold rings are lovely! Thank you, Notiq!
When I received my A5 agenda cover it was love at first sight. The rose gold on black saffiano is gorgeous!!! I love the quality of the agenda. The closure is very strong and seems like it will last a long time. The A5 size is perfect to carry everyday. It's not as small as the Happy Planner mini and not as large as the Happy Planner classic. It's the perfect middle size of the two. If you are thinking about getting on, please go ahead and make the purchase. You will not regret it. The color combination is awesome.
I have a few NOTIQ planners in different colors and sizes. But, so far this one, the rose gold on jet black vegan saffiano - personal size is my favorite! The perfect size to fit in your hand and in your purse. The rose gold is gorgeous, such a beautiful planner!
This cover surpassed my expectations ! It has that touch of elegance that makes it stand out! Every classy lady should have one!!