Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including sale items, subscriptions, gift cards, bundles, downloads, classes, workshops, consultations, events, specialty, and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
It feels like some Legit budgeting is about to happen. I love how great it look. The rose gold against the black makes the piece look so elegant. I got the wallet to match ")
I love the slim wallet as an everyday carry. Also if I chose to not use with discs I can put my Hobonichi Weeks in. I would highly recommend this product and business. The shipping was fast, and nicely packaged.
I’m in love. It’s what I wanted and more. It’s very spacious. I believe in a forever customer. Thank you!!
When I received my slim wallet, I could not believe my eyes. It is so beautiful and the feel of it is wonderful. The quality of the material is superb. If you are thinking about getting it, don't hesitate. It matches well with my A5 agenda and pen/pencil case. Now I'm waiting for the rose gold on jet black saffiano Tote to be offered. Great quality, customer service, product, and company.
I recently purchase two covers. The Notiq slim agenda and the travel size and they are absolutely amazing. Truly classy. Can't wait to get the Tote.