Updated November 24, 2022
In keeping with our environmental commitment, NOTIQ accepts returns or exchanges within 14 calendar days of shipping ― with a return limit of 1 within 30 days and 3 within 180 days ― on qualifying unused, non-subscription, non-sale items, less gift cards, return, exchange or original shipping fees. Refunds are issued to the original form of payment or store credit.
NON-RETURNABLES - Items including gift cards, downloads, classes, workshops, consultations, events, specialty, sale items, subscriptions, bundle boxes and items listed as final sale or non-returnable may not be returned or exchanged.
HOW TO INITIATE A RETURN OR EXCHANGE
- Submit a return request by email or sms text 877.631.2008.
- Receive email instructions on how to send your items back to us.
- Await your exchange, refund or store credit for returnable items.
RETURN PROCESS - Items must reach us within 14 calendar days. Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges. For a complete expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Please kindly note, original shipping fees are non-refundable, and return and exchange shipping fees are covered by the purchaser. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Credits or refunds for sales and special offers are not applicable on prior purchases.
PRICE ADJUSTMENT - In the event of a sale immediately following your purchase, NOTIQ will offer a courtesy price adjustment upon request within 7 days of the original purchase date. A credit will be issued on a NOTIQ gift card.
DEFECTS & DAMAGES - If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos or video of your item with defects/damages and we will promptly initiate the replacement process. Replacements are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be issued.
HOW TO REPORT AN ISSUE
Honestly, at first I was taken aback by the size, coming from a smaller mini HP cover to this one that suits the B6 and mini HP, I was a little confused. But honestly, after putting my planner inside, I loved it. Pink is my favorite color for one, and two, this cover is just so elegant and beautiful, it’s hard not to love it even with the size. Not to mention, I love all things Black owned, can’t get enough. I definitely will be purchasing something else in the future from this company on that alone.
I have 3 of the Croco Luxe planner covers in Bone, White, and Blush. I use them for my ministry and personal life. They are beautiful and I was surprised just how much you can fit into them with the 1.5 discs. I wish I could afford more! Just love them! Also, I am impressed with the speed items are shipped and received!
I love my cover! The quality is Exquisite!
I am not a pink kind of girl. But it was something about this Blush/Rose colored planner that made it hard to leave behind. It's the prettiest, ladylike, planner a woman, erm, Lady could have. Added the rose planner sheets and other accessory - i think I have the prettiest faith planner this side of town. Thank you Notiq
At first sight I knew the planner cover blew through all my expectations. Visually this beauty is Marilyn Monroe sexy with Princess Grace of Monaco (formerly Grace Kelly) class. I wanted the cover to be structurally soft and pliable. This blush Croco planner cover is both soft and pliable without loss of structural integrity. When I put my HP franken planner into the cover I was shocked at how much better it looked once inside the Notiq cover. The blush Croco popped the blue hues and the rose gold foiled lettering of the cover. The gold glitter discs seem more glittery against the planner. Love my Notiq vegan leather Croco Mini HP cover to the 10th power. For those worried about chemical smells attached to the manufacturing of vegan leather, my planner cover smells absolutely fine. I have to stick my nose on it to smell anything. Like those I watched do the unboxings of Notiq products I will be a repeat customer.