COVID-19 RETURNS/EXCHANGES UPDATE
At NOTIQ, the health and wellbeing of our team and our patrons are our top priority. Due to the escalation of the COVID-19 pandemic, product returns and exchanges have been suspended and sales are final. We kindly ask that you make your product selection carefully. For assistance making the best selection for your needs, please CHAT with us by clicking on the CHAT ICON on the bottom left of our website. Your order will be carefully picked and packed. If you discover any errors or issues with your order, we will make it right. Thank you for choosing NOTIQ.
Returns & Exchanges before April 21, 2020
Thank you for choosing NOTIQ. We are confident you will love shopping with us, however, if you wish to return an item, you may initiate a return for any qualifying,* unused and unopened items within 7 days of delivery for a refund or exchange, excluding original shipping and handling fees. For a proper and expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Please kindly note, credits or refunds for sales and special offers may not be issued on prior purchases.
Personal Use Items including scarves, pillows, downloads, classes, workshops, events, specialty, final sale, bundle boxes and items marked non-returnable may not be returned or exchanged.
USA Order Returns
Items must reach us within 7 days of delivery.
Non-USA Order Returns
Items must reach us within 14 days of delivery.
If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos of your item with defects/damage here and we will promptly initiate an exchange for your defect. Please kindly note, all exchanges are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be promptly processed.
To initiate a return:
- Submit a return request here
- Wait for approval to return via email
- Receive instructions on how to send your items back to us
- Wait for package to be received and reviewed by us
- Receive your credit or exchange for qualifying items
*Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges.
Excellent quality and just absolutely beautiful!
I bought the HP Classic size and I really love the softness and elegance of it. It’s sturdy yet not too heavy to carry around with you on the go. Adding + removing Inserts with ease and no rips or tears. Folds + flips over smoothly with one hand, without getting stuck! I have a frankenplanner with literally 6 sections (planners) inside and I have absolutely no problems with flipping from section to section. I also purchased their dividers and those are also top notch! Highly recommend to anyone who needs the look and feel of elegant organization.
Amazing quality, love the way it looks and feels.
So happy with this purchase! It's already made a difference with me being more organized and planning my days out. It's so elegant.
This planner is everything that it presented and more!!!!
It is beautiful yet functional.
It is well-made yet delicate.
The communication with the business, shipping and delivery times as well as the overall presentation of the planner were all outstanding. It is the product of a attention to details and well thought out design and execution.
I have been telling everyone that I know that this is ‘the’ planner company to support and I am happy to have found them.!!