COVID-19 RETURNS/EXCHANGES UPDATE
At NOTIQ, the health and wellbeing of our team and our patrons are our top priority. Due to the escalation of the COVID-19 pandemic, product returns and exchanges have been suspended and sales are final. We kindly ask that you make your product selection carefully. For assistance making the best selection for your needs, please CHAT with us by clicking on the CHAT ICON on the bottom left of our website. Your order will be carefully picked and packed. If you discover any errors or issues with your order, we will make it right. Thank you for choosing NOTIQ.
Returns & Exchanges before April 21, 2020
Thank you for choosing NOTIQ. We are confident you will love shopping with us, however, if you wish to return an item, you may initiate a return for any qualifying,* unused and unopened items within 7 days of delivery for a refund or exchange, excluding original shipping and handling fees. For a proper and expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Please kindly note, credits or refunds for sales and special offers may not be issued on prior purchases.
Personal Use Items including scarves, pillows, downloads, classes, workshops, events, specialty, final sale, bundle boxes and items marked non-returnable may not be returned or exchanged.
USA Order Returns
Items must reach us within 7 days of delivery.
Non-USA Order Returns
Items must reach us within 14 days of delivery.
If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos of your item with defects/damage here and we will promptly initiate an exchange for your defect. Please kindly note, all exchanges are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be promptly processed.
To initiate a return:
- Submit a return request here
- Wait for approval to return via email
- Receive instructions on how to send your items back to us
- Wait for package to be received and reviewed by us
- Receive your credit or exchange for qualifying items
*Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges.
I love the quality of the cover, and the color! Can't wait to start 2022 with my half letter discbound system. Quick ship, too!!
I’m so glad I purchased this color. Not only is it aesthetically pleasing, the quilted pattern is beautiful. I would like to be a able to have matching rose gold discs.
I have no regrets on my purchase. I love the color, the feel of my of my agenda covet. I just wish that it came with disk rings to match. I take it with me every place. It is just that great. Thank you.
The quilted pattern is AMAZING. Perfectly fits my bible and journal Perfectly.
The Mulberry Vegan Matrix Quilted Agenda Cover (MVMQAC) is a throwback, classic beauty. Its deep rich color paired with the quilted pattern and the rose gold clasp is regal elegance. The Notiq exclusive planner package is a perfect match to the MVQAC so of course I bought it. This is a will never go out of style planner cover. The fact it is timeless will not keep me from being a repeat customer. I already have another ½ sheet ringless planner cover in my shopping cart. Before Notiq I would not have imagined I would want to buy more than one planner cover a year and yet here I am, a first-time customer of Notiq buying two planner covers at the same time. I love them both. Notiq service is unbeatable. I placed my order in the evening [ of 2/11/21. It was fulfilled before closing time Fri 2/12/21. No question of me not being a repeat customer. Just hope I can at least hold off few weeks before I pull the trigger on the Mauve planner cover in my shopping cart.