COVID-19 RETURNS/EXCHANGES UPDATE
At NOTIQ, the health and wellbeing of our team and our patrons are our top priority. Due to the escalation of the COVID-19 pandemic, product returns and exchanges have been suspended and sales are final. We kindly ask that you make your product selection carefully. For assistance making the best selection for your needs, please CHAT with us by clicking on the CHAT ICON on the bottom left of our website. Your order will be carefully picked and packed. If you discover any errors or issues with your order, we will make it right. Thank you for choosing NOTIQ.
Returns & Exchanges before April 21, 2020
Thank you for choosing NOTIQ. We are confident you will love shopping with us, however, if you wish to return an item, you may initiate a return for any qualifying,* unused and unopened items within 7 days of delivery for a refund or exchange, excluding original shipping and handling fees. For a proper and expedited credit, please include all gifted, exclusive or complimentary items from the original order and ship your return with the courier of your choice. Once we receive all qualifying and pre-approved item(s), your refund, store credit or exchange (less shipping and handling) will be promptly processed within 5 business days. Some bank credits may take up to 10 business days to post. Please kindly note, credits or refunds for sales and special offers may not be issued on prior purchases.
Personal Use Items including scarves, pillows, downloads, classes, workshops, events, specialty, final sale, bundle boxes and items marked non-returnable may not be returned or exchanged.
USA Order Returns
Items must reach us within 7 days of delivery.
Non-USA Order Returns
Items must reach us within 14 days of delivery.
If you received a defective or damaged item, please accept our sincerest apologies. Send us an email with photos of your item with defects/damage here and we will promptly initiate an exchange for your defect. Please kindly note, all exchanges are subject to product availability. If we are unable to replace your item, a credit to your original form of payment will be promptly processed.
To initiate a return:
- Submit a return request here
- Wait for approval to return via email
- Receive instructions on how to send your items back to us
- Wait for package to be received and reviewed by us
- Receive your credit or exchange for qualifying items
*Please carefully pack your return. Items returned to us damaged may not receive any credits or exchanges.
I have 3 of the Croco Luxe planner covers in Bone, White, and Blush. I use them for my ministry and personal life. They are beautiful and I was surprised just how much you can fit into them with the 1.5 discs. I wish I could afford more! Just love them! Also, I am impressed with the speed items are shipped and received!
I love my cover! The quality is Exquisite!
I am not a pink kind of girl. But it was something about this Blush/Rose colored planner that made it hard to leave behind. It's the prettiest, ladylike, planner a woman, erm, Lady could have. Added the rose planner sheets and other accessory - i think I have the prettiest faith planner this side of town. Thank you Notiq
At first sight I knew the planner cover blew through all my expectations. Visually this beauty is Marilyn Monroe sexy with Princess Grace of Monaco (formerly Grace Kelly) class. I wanted the cover to be structurally soft and pliable. This blush Croco planner cover is both soft and pliable without loss of structural integrity. When I put my HP franken planner into the cover I was shocked at how much better it looked once inside the Notiq cover. The blush Croco popped the blue hues and the rose gold foiled lettering of the cover. The gold glitter discs seem more glittery against the planner. Love my Notiq vegan leather Croco Mini HP cover to the 10th power. For those worried about chemical smells attached to the manufacturing of vegan leather, my planner cover smells absolutely fine. I have to stick my nose on it to smell anything. Like those I watched do the unboxings of Notiq products I will be a repeat customer.
This cover is so gorgeous, the quality of the item is amazing and the packaging it was delivered in was so thought out... highly recommend this item.